Privacy Policy for Decada Group

Last updated: August 29th, 2025

At Decada Group, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, decada-group.com.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, mailing address.

  • Technical Data: IP address, browser type, operating system, device information, and cookies.

  • Usage Data: Information on how you use our website, including pages viewed and interactions.

  • Financial Information: For certain transactions, we may collect payment details, but this information is not stored by us and is processed securely through our payment processors.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide, operate, and maintain our website and services.

  • To improve and personalize your experience.

  • To process transactions securely.

  • To communicate with you, respond to inquiries, and provide customer support.

  • To send newsletters and marketing communications, provided you have opted in.

  • To monitor and analyze usage trends to enhance the website.

  • To detect and prevent fraud.

3. Opting Out of Communications

You may opt out of receiving communications from us at any time. To opt out:

  • Emails: Click the "unsubscribe" link in any marketing email.

  • Texts/SMS: Reply "STOP" to any text message.

Alternatively, contact us at contact@decada-group.com to manage your communication preferences.

4. Data Sharing and Disclosure

We do not sell, trade, or transfer your personal information to third parties, except in the following cases:

  • Service Providers: We may share information with third-party service providers to facilitate our services (e.g., payment processors, email services), who are obligated to protect your information.

  • Legal Requirements: We may disclose information in response to lawful requests, such as subpoenas or court orders, or to protect our rights.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Security of Your Information

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but this may limit some functionality.

8. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred, stored, and processed in the United States. By using our website, you consent to this transfer.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under this age.

10. Marketing and Text Message Communications

Privacy and Policy for Messaging

At Decada, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. This information will be gathered through our Contact US form, instructions in how to opt-in and out for SMS consent is given through Keywords.  To opt-in, START, YES. Opt-out, STOP or CANCEL.

  • Data Usage: We use your data solely for scheduling, confirming, reminding appointments and provide customer assistance/support.

  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

  • Message and Data Rates may apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies based on communication needs.

  • Contact Decada Group at (801) 658-6005 or contact@decada-group.com for HELP or to STOP receiving messages.

  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP to contact@decada-group.com or (801) 658-6005. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.

  • Non-Sharing Clauses: Decada does not share your data with third parties for marketing purposes. Decada does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.

Additional Information

We send standard notifications about newsletters and event reminders. Users opt in through a paper document at our events and are signing up to receive messages about our newsletters and events they've signed up for. Message frequency varies, but users can expect up to 1 message per month, if not less frequently. They are told that message and data rates may apply based on their carrier. They will also receive opt out instructions through text messages. All data and privacy standards are listed on our privacy policy page. https://www.decada-group.com/privacy-policy.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Decada Group, from 801-658-6005 regarding account notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or Reply HELP for assistance. You can also contact us at 801-658-6005 or contact@decada-group.com. Mobile opt-in information is never shared with third parties. We collect your phone number solely for the purpose of sending you registration and account-related messages. If you have any questions or wish to contact us, please email support@decada.com or reply STOP to unsubscribe.

Types of messages: You will receive account alerts and promotional offers via SMS. Users will receive account alerts and important service updates. Users will receive account alerts and important updates via SMS.

Message frequency: Message frequency varies, but users can expect up to 1 message per month, if not less frequently.

Users will receive account alerts and important updates related to their registration.

Opt In Process

Customers can sign up to receive text messages from Decada Group and opt in through a paper document at our events and are signing up to receive messages about our newsletters and events they've signed up for. 

By opting in, customers consent to receive standard notifications about newsletters and event reminders from Decada Group. The document includes disclosures regarding the types of messages sent, expected message frequency. 

Instructions for opting out or obtaining help are provided, allowing customers to stop receiving messages or request assistance as needed. You may receive one final message confirming your opt-out. Decada Group confirms that mobile opt-in information is never shared with third parties. Customers can reply HELP for assistance or contact us at 801-658-6005 or contact@decada-group.com.

Example Messages
Below are examples of messages you might receive from us when opting in or out of communications.

Opt In
Thank you for signing up for messages with Decada Group. The event is scheduled for Friday April 6 at 10am EST. 

Message and data rates may apply. You can opt out at any time by replying STOP to any message. You may receive one final message confirming your opt-out. For support or more information, reply HELP or contact us at contact@decada-group.com.

Reminder Messages for Events

Reminder: You have an event on Friday April 6 at 10am EST. 

You can opt out at any time by replying STOP to any message. You may receive one final message confirming your opt-out. For support or more information, reply HELP or contact us at contact@decada-group.com.

Opt Out
You have successfully opted out of receiving messages from Decada Group. You will receive no further messages. For support or more information, reply HELP or contact us at contact@decada-group.com or call us at (801) 658-6005. 

Requesting Help
Thank you for reaching out to Decada Group. What can we help you with today? You can opt out at any time by replying STOP to any message. You may receive one final message confirming your opt-out. For support or more information, reply HELP or contact us at contact@decada-group.com or call us at (801) 658-6005. 

Data Sharing and Protection
Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Prohibit Sharing Personal and Mobile Information for Marketing: We do not transfer your personal information to any external organizations, including service providers, under any circumstances.

Ban Data Transfers to External Organizations: We do not sell, trade, or transfer your personal information to third parties.

Service Providers: We may share information with third-party service providers to facilitate our services (e.g., payment processors, email services), who are obligated to protect your information.

All data is protected under access controls with data only be allowed to specific roles within the company. Regular data audits are performed to ensure that your data is protected. 

Contact Us
If you have any questions or wish to contact us regarding your messaging preferences, data or this service, please contact us at contact@decada-group.com or +1 (801) 658-6005. 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review the policy regularly.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Decada Group
Email: contact@decada-group.com
Address: 50 W. Broadway, Salt Lake City UT 84101